Privacy Policy

Your protection and the security of your data are our absolute priority

Privacy Protection Commitment

CYSA HOLDING is committed to protecting and respecting your privacy. This policy explains how we collect, use and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and applicable French laws.

Last updated: January 1, 2025
Data Controller: CYSA HOLDING, SIRET 480 414 473 00037

1. Data Collected

Identification data:
  • First name, last name, date of birth
  • Postal address and email
  • Phone number
  • Identity document
Financial data:
  • Income and professional situation
  • Banking history
  • Current expenses and credits
  • Assets
Technical data:
  • IP address and browsing data
  • Cookies and trackers
  • Connection logs

2. Data Usage

Processing purposes:
  • Study and processing of your credit application
  • Identity and creditworthiness verification
  • Customer relationship management
  • Compliance with legal obligations
  • Fraud prevention
Legal basis:
  • Execution of the credit contract
  • Compliance with legal obligations (anti-money laundering)
  • Legitimate interest (fraud prevention)
  • Consent (marketing)
Your data is never sold to third parties

3. Security and Storage

Security measures:
  • SSL/TLS data encryption
  • Secure storage in certified datacenters
  • Limited access to authorized personnel
  • Continuous system monitoring
Retention periods:
  • Credit files: 5 years after repayment
  • Identity documents: 5 years
  • Browsing data: 13 months
  • Marketing data: until unsubscription
ISO 27001 certification and GDPR compliance

4. Your Rights

In accordance with GDPR, you have the following rights:

  • Right of access: view your data
  • Right of rectification: correct your data
  • Right to erasure: delete your data
  • Right to portability: retrieve your data
  • Right to object: refuse certain processing
  • Right to limitation: restrict usage
How to exercise your rights:

Contact us at: kontakt@cysa-holding.com
Or by mail to our address with an identity document.

5. Cookie Policy

Essential cookies

Necessary for site functionality (security, session)

Performance cookies

Usage analysis to improve our services

Marketing cookies

Content personalization (with your consent)

You can manage your cookie preferences at any time in your browser settings.

Need additional information?

Our Data Protection Officer (DPO) is available to answer any questions regarding the processing of your personal data.

Email

kontakt@cysa-holding.com

Address

9 LOTISSEMENT HAM DE COMBERIGOL
42320 LA GRAND-CROIX

Right to complaint: You can also lodge a complaint with CNIL (Commission Nationale de l'Informatique et des Libertés) if you believe your rights are not being respected.